Jargon and acronyms are defined the first time they appear, and the reading level suits the learners.
Why it matters
Undefined terms make learners stop and guess. They hit learners with cognitive disabilities and second-language readers hardest.
Plain language helps everyone get to the point faster.
What passing looks like
- Each acronym is spelled out on first use.
- Specialist terms are defined or linked to a glossary.
- Sentences are short and active where possible.
- The reading level matches the learners, not the SME.
Example
Submit the CAPA via the QMS before the NCR is closed.
The problem: Three undefined acronyms in one sentence.
Before the nonconformance report (NCR) is closed, submit a corrective and preventive action (CAPA) plan in the quality management system (QMS).
What Pedagrade can’t tell
These are Level AAA criteria, which most organizations treat as good practice rather than a requirement. Pedagrade also can’t know your learners: if they all use a term every day, it may not need a definition.
This check is covered by Pedagrade’s published accuracy tests. See the accuracy report.
Learn more
- W3C, Understanding Success Criterion 3.1.3: Unusual Words
- W3C, Understanding Success Criterion 3.1.4: Abbreviations
- W3C, Understanding Success Criterion 3.1.5: Reading Level
- Pedagrade guide: WCAG checklist for e-learning
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